Terms of Service

AI Governance for HR – Division of Inclusion Learning Lab
C. Douglas & Associates, Inc.

Effective Date: 2-1-2026
Last Updated: 2-1-2026

1. Acceptance of Terms

Welcome to AI Governance for HR (”we,” “us,” “our”). By accessing or subscribing to our newsletter, The HR + AI Governance Weekly Brief, or by joining our CoLab community (collectively, the “Services”), you agree to be bound by these Terms of Service (”Terms”), our Privacy Policy, and the Substack Terms of Use.

If you do not agree to these Terms, you may not access or use the Services.

2. Description of Services

2.1 Newsletter (Free)
Our newsletter, The HR + AI Governance Weekly Brief, provides educational content, insights, tools, and resources related to AI governance for HR leaders. The newsletter is provided free of charge to subscribers.

2.2 CoLab (Paid Membership)
The CoLab is a premium membership community offering advanced microlearning resources, interactive tools, exclusive content, live sessions, collaborative forums, and professional development materials for HR leaders navigating AI governance challenges.

3. Eligibility

You must be at least 18 years old and capable of entering into binding contracts to use the Services. By using the Services, you represent and warrant that you meet these eligibility requirements.

4. Account Registration and Security

4.1 Account Creation
To access certain Services (including the CoLab), you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4.3 Personal Use Only
Your membership and access to the Services are personal to you and may not be resold, assigned, transferred, or shared with third parties without our prior written consent.

5. Subscription and Payment Terms

5.1 CoLab Membership Fees
Access to the CoLab requires payment of membership fees as described on our pricing page. All fees are non-refundable except as required by law or as expressly stated in these Terms.

5.2 Billing and Renewal

· CoLab memberships are billed on a recurring basis (monthly or annually, as selected).

· Your payment method will be automatically charged at the beginning of each billing cycle.

· Memberships automatically renew unless you cancel at least 48 hours before the end of your current billing period.

5.3 Price Changes
We reserve the right to modify membership fees at any time. If we change the price of your membership, we will provide you with at least 30 days’ advance notice. Price changes will take effect at the start of your next billing cycle after notice is provided. Your continued use of the Services after a price change constitutes acceptance of the new pricing.

5.4 Refund Policy
All payments are non-refundable except:

· Within 14 days of your initial CoLab membership purchase, provided you have not accessed premium CoLab content.

· If we discontinue the CoLab and do not provide a comparable alternative.

6. Cancellation and Termination

6.1 Your Right to Cancel
You may cancel your CoLab membership at any time through your account settings or by contacting us at [insert email]. Cancellation will take effect at the end of your current billing period, and you will retain access until that time.

6.2 Our Right to Terminate
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for:

· Violation of these Terms

· Fraudulent, abusive, or illegal activity

· Non-payment of fees

· Any other reason at our sole discretion

6.3 Effect of Termination
Upon termination, your right to access the Services will immediately cease. No refunds will be provided for any unused portion of your membership except as described in Section 5.4.

7. Intellectual Property Rights

7.1 Our Content
All content provided through the Services, including but not limited to articles, videos, tools, checklists, frameworks, graphics, and course materials (collectively, “Content”), is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Content for your personal, non-commercial use only. You may not:

· Reproduce, distribute, modify, create derivative works of, publicly display, or publicly perform the Content

· Sell, resell, license, or exploit the Content for any commercial purpose

· Remove any copyright, trademark, or other proprietary notices from the Content

· Use automated systems (bots, scrapers) to access the Services

7.3 Your Content
If you submit comments, questions, or other materials through the Services (”Your Content”), you grant us a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display Your Content in connection with operating and promoting the Services.

8. Educational Purpose and Disclaimer

8.1 Educational Content Only
The Services provide educational information and commentary on AI governance, HR compliance, and related topics. The Content is:

· Not legal advice – We are not your attorney, and the Services do not create an attorney-client relationship

· Not professional advice – The Content does not substitute for advice from qualified professionals (lawyers, HR consultants, compliance experts)

· For informational purposes only – You should consult with appropriate professionals before making decisions based on information from the Services

8.2 No Warranty of Accuracy
While we strive to provide accurate and up-to-date information, we make no representations or warranties regarding:

· The accuracy, completeness, or reliability of the Content

· The suitability of the Content for your specific circumstances

· Compliance with laws, regulations, or guidance (including the EU AI Act) in your jurisdiction

8.3 Your Responsibility
You are solely responsible for:

· Verifying information before relying on it

· Consulting qualified professionals for advice specific to your situation

· Ensuring your actions comply with applicable laws and regulations

9. User Conduct and Prohibited Activities

You agree not to:

· Violate any applicable laws or regulations

· Infringe on intellectual property rights of others

· Harass, abuse, threaten, or intimidate other users

· Post spam, malware, viruses, or malicious code

· Impersonate any person or entity

· Interfere with or disrupt the Services or servers/networks connected to the Services

· Use the Services for any commercial solicitation without our express written consent

· Collect or harvest information about other users

· Circumvent any access restrictions or security features

10. Third-Party Links and Services

The Services may contain links to third-party websites, resources, or services. We do not control and are not responsible for:

· The content, privacy policies, or practices of third-party sites

· Any damages or losses caused by your use of third-party services

Your use of third-party services is at your own risk and subject to their terms and conditions.

11. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our Privacy Policy.

We process data in accordance with applicable data protection laws, including GDPR where applicable.

12. Limitation of Liability

12.1 No Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

12.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

12.3 Maximum Liability
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12.4 Jurisdictional Limitations
Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the greatest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless AI Governance for HR, its owner, Margaret Spence, The Inclusion Learning Lab, The Employee to CEO Project, and their respective officers, employees, contractors, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:

· Your use of the Services

· Your violation of these Terms

· Your violation of any rights of another party

· Your Content

14. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

· Posting the updated Terms on our website or Substack

· Sending an email to your registered email address

· Providing notice through the Services

Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Services and cancel any paid memberships.

15. Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

16. Governing Law and Dispute Resolution

16.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.

16.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or the Services shall be resolved through:

1. Informal Negotiation – You agree to contact us first to attempt to resolve any dispute informally

2. Binding Arbitration – If informal resolution fails, disputes shall be resolved by binding arbitration in Palm Beach County, Florida, in accordance with the Commercial Arbitration Rules of the American Arbitration Association

3. Class Action Waiver – You agree to bring claims only in your individual capacity and not as part of any class or representative action

16.3 Exceptions
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement or misappropriation of intellectual property rights.

17. General Provisions

17.1 Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding the Services.

17.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

17.4 Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

17.5 No Third-Party Beneficiaries
These Terms do not create any third-party beneficiary rights.

17.6 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemic, government actions, or failures of third-party services (including Substack).

18. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the Services, please contact us at:

AI Governance for HR
C. Douglas & Associates, Inc.
theoversightdesk@aigovernanceforhr.com
P O Box 211835
West Palm Beach, FL 33421

For Substack platform issues, you may also contact Substack at tos@substackinc.com.

19. Acknowledgment

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.